The Historic Farnsworth House Inn ("we," "us," or "our") operates farnsworthhouseinn.com. This policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.
Information We Collect
Information you provide directly:
- Name, email address, and phone number when you contact us or submit a form
- Booking details (dates, room preferences, guest count) when you make a reservation
- Payment information when purchasing products or tours (processed securely by third-party providers)
- Any messages or requests you send through our contact or investigation request forms
Information collected automatically:
- Pages visited, time spent on each page, and how you arrived at our site
- General location at the city and state level, derived from your IP address
- Device type (desktop, mobile, or tablet)
- Referring website or search engine
We do not collect or store raw IP addresses. Location data is resolved to the city level only and is not tied to personally identifiable information.
How We Use Your Information
- To process reservations and purchases
- To respond to your inquiries and requests
- To improve our website based on how visitors use it
- To identify and fix technical errors on the site
- To understand which pages and content are most useful to visitors
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Third-Party Services
Our website uses the following third-party services to process bookings and payments. Each has its own privacy policy governing how your data is handled:
- Eviivo — room reservations and availability
- FareHarbor — tour and activity bookings
- Square — payment processing for shop purchases
- WooCommerce — online shop
- Contact Form 7 — contact and request forms
When you interact with these services through our site, you are subject to their respective privacy policies in addition to ours.
Analytics
We use a self-hosted analytics system to track site usage. This system does not use cookies, does not share data with third parties, and does not use Google Analytics or any external analytics service. All data is stored on our own servers and is used only to improve the website experience.
Cookies
Our website uses cookies for essential functions only, including maintaining your shopping cart session and security tokens for forms. We do not use advertising cookies or tracking cookies from third-party ad networks.
Data Retention
We retain contact form submissions and booking inquiries for up to two years. Anonymous site usage data is retained for up to 12 months. You may request deletion of any personally identifiable data we hold by contacting us directly.
Your Rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us using the information below. We will respond within 30 days.
Contact
Historic Farnsworth House Inn
401 Baltimore Street
Gettysburg, PA 17325
Phone: (717) 334-8838
Email: info@farnsworthhouseinn.com
Website: farnsworthhouseinn.com
This policy may be updated from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.